No matter where you are – or if it’s in the middle of the night – we are always ready to help you. Need assistance to stay on schedule? No worries! Our International Uptime Centre is just a call away.
An international uptime centre
Our International Uptime Centre is always available to handle your case – from start to finish. You will be connected to one of our experienced Uptime Coordinators who speaks your language – as well as the language of the country you’re in. That way you don't risk having misunderstandings due to language difficulties while abroad.
You can always count on the support of our Volvo Action Service team of experienced Uptime Coordinators, skilled technicians and the extensive Volvo Trucks dealer network. Together they’ll make sure to keep you on the road at all times. Knowing our products and service methods in-depth and using only Genuine Volvo Parts, our technicians also ensure that your Volvo stays a Volvo.
Towing & specialised repairs
If the vehicle can no longer be driven, our Uptime Coordinator will organise towing to the nearest suitable Volvo Trucks workshop. Besides repairing your Volvo truck, Volvo Action Service also supports you with tyre repairs, trailer repairs, tail lift repairs and cooling units.
If your vehicle or trailer can't be repaired in time to meet your schedule, our Uptime Coordinators will help you find a rental solution.
Financial and legal assistance
If you run into unexpected expenses, Volvo Action Service can arrange Emergency Financial Assistance. If you experience any difficulties with local authorities, our Uptime Coordinators can also provide legal support.
Travel and accommodation assistance
If you find yourself in need of assistance when it comes to scheduling travel and accommodation requests, Volvo Action Service is ready to help.
|AT||0800 29 89 64||FI||0800 11 32 02||NL||0800 022 52 41|
|BE||0800 159 45||GB||0800 89 88 39||PL||00800 321 12 01|
|BY||8 820 0321 0003****||0800 92 92 92**||PT||800 80 50 32|
|CH||0800 55 11 78||GR||00800 321 23 22||RU||8 800 333 7400|
|CZ||0800 18 72 93||HU||06800 123 61||8 800 100 7799*****|
|DE||0800 181 03 00||IT||800 87 83 56||SE||020 79 58 27|
|DK||800 101 57||IE||1800 55 32 07||TR||00800 329 13 22|
|ES||900 99 32 47||1800 70 92 92***||OTHER||+32 9 255 67 11******|
|900 98 32 51*||LU||0800 2 2560|
|FR||0800 90 75 18||NO||800 114 06|
* Used only by Spanish and Portuguese customers in Spain.
** Used only by UK and Irish customers in the UK.
*** Used only by Irish and British customers in Ireland.
**** Can only be used from landlines, not mobile phones.
***** Used only by BY, KZ, RU and UA customers in Belarus, Kazakhstan, Russia and Ukraine.
****** Not a toll-free number.